These Questions & Answers are for pet insurance policies purchased after August 2022. For all questions related to pet insurance policies purchased before that time, please reach out to firstname.lastname@example.org.
All pet insurance policies purchased through Waffle have a 15-day waiting period after the purchase. During the waiting period, the policy does not cover any Injury or Illness of Your Pet.
For example, if you purchased a policy on 01/01/22, the policy would not cover any injuries or illness that first occurred or showed clinical signs prior to 01/16/22, regardless of when the payment was made to the vet.