These questions & answers are for renters Insurance policies purchased after January 2023. For all questions related to renters insurance policies purchased before that time, please reach out to firstname.lastname@example.org.
Cancelling Renters Insurance Policy Fees & Refunds:
You can cancel your policy at any time without being charged a fee.
For example, if you cancel an annual policy after six months, we'll refund you for the remaining six months you've already paid for.
To cancel, log into Assurant's portal where you can cancel your policy.
Alternatively, you can call Assurant's 24/7 automated system at 1-800-432-8612. If you need to speak with a live agent, they're available Monday through Friday, 8 a.m. to 8 p.m. EST.
Keep in mind that when you purchase renters insurance through Waffle, you will need to create an account with Assurant for additional updates to your policy.
Be sure to check your email for instructions from Assurant. If you cannot find it & have issues accessing Assurant's portal, please reach out to us at email@example.com!